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Multiple Experiences within An Experience

23/24 JULY 2026

TEMASEK POLYTECHNIC – SINGAPORE

Tickets
Abstract geometric design with overlapping shapes in shades of red, yellow, orange, blue, pink, and black on a white background.
Abstract geometric design with overlapping shapes in shades of red, yellow, orange, blue, pink, and black on a white background.

Get access to multiple masterclasses with local and global thought leaders in one space over two days.

Plentiful opportunities to interact with world-class speakers and other participants.

Real life stories of successes and challenges from speakers to inspire you.

Curated to allow for personal reflection and thoughtful takeaways.

TALKS — DIALOGUES — WORKSHOPS — LEARNING JOURNEYS —

TALKS — DIALOGUES — WORKSHOPS — LEARNING JOURNEYS —

Experts and practitioners will share insights and principles along with their real world experiences.

TOPICS

Abstract illustration with overlapping rounded shapes in shades of pink, purple, blue, and teal on a white background.
Abstract illustration with overlapping rounded shapes in shades of pink, purple, blue, and teal on a white background.

  • A generative workshop to design future business models and strategies with sustainability.

    Intersections / Service Design-Futures-Planet

  • How a field that began with blueprints and journey maps learned to shape systems, shift cultures, and navigate the unknown.

    Intersections / Disciplines

  • AI is already doing the synthesis. What service design must do next.

    Intersections / Design-AI

  • How would design careers evolve, how design will be ubiquitous in every career.

    Intersections / Disciplines-Life-Work

  • Changing the way organisations work.

    Intersections / Theory-Practice

  • Service Design in Complex, Multi- Stakeholder Environment.

    Intersections / Stakeholders

  • Practical Ways to be an Effective Facilitator.

    Intersections / Stakeholders

  • The Tata Way – What happens when a 150-year-old set of values becomes the design brief.

    Intersections / Principles-Practice

LEARNING JOURNEYS

CPFB — CENTRAL PROVIDENT FUND BOARD

For Seniors by Seniors
Learn about CPFB’s service design and transformation journey with a guided tour of the newly renovated Jurong Service Centre

IRAS – INLAND REVENUE AUTHORITY OF SINGAPORE

Serving Taxpayers of Tomorrow
Learn about IRAS’s service strategies for taxpayers via a futures thinking x design thinking hands-on workshop

Punggol Regional Library

Learn about Singapore’s first fully inclusive library via a guided tour, with a presentation on the role of a library as an equaliser

NLB – NATIONAL LIBRARY BOARD 

JTC – JTC Corporation

Punggol Digital District

Learn about JTC’s master planning and development of new estates, with a guided tour to showcase how planning comes to life

Whether you work in design, innovation, change management, transformation, organisational development, policy, technology, business, or something else entirely, you will gain new knowledge and perspectives from Intersections.

WHO IS THIS FOR?

IF YOU ARE

A designer of any subdiscipline: UIUX, service, systems, policy, etc.

IF YOU ARE

Someone who works with services and product innovation & transformation, digital or physical

IF YOU ARE

Curious about breaking beyond routines and making an impact in your organisation or community, this event is for you.

Just bring an openness to see, imagine, and work in new ways.