SPEAKERS

Step inside organisations working at the frontier. Go beyond the slide deck and see first-hand how real-world problems are being tackled by some of Singapore's most practice-forward teams.

Limited spots available — secure yours early.

Tickets
  • A smiling man with glasses and a mustache, wearing a collared shirt, in black and white

    AARON MANIAM

    FELLOW, DIRECTOR

    Blavatnik School of Government, University of Oxford, Singapore & UK

  • Black and white photo of smiling man with glasses, wearing a buttoned shirt.

    ALEXANDER LAU

    VP, VENTURE BUILDING

    ST Engineering, Singapore

  • Black and white portrait of a woman with shoulder-length hair, smiling, wearing a leather jacket

    ANNA YIP

    LEAD RESEARCHER and CO-AUTHOR

    This is Journey Management, Australia

  • Cheaw Hwei Low

    Cheaw Hwei Low

    Independent Consultant, Ex-Head Of Design, Philips APAC

  • Black and white portrait of a smiling woman with dark wavy hair, wearing a patterned top and a statement necklace.

    DAWN LIM

    EXECUTIVE DIRECTOR

    DesignSingapore Council, Singapore

  • Black and white photo of a smiling woman with long dark hair, wearing a dark top.

    DEE SCARANO

    MASTER FACILITATOR

    Innovation & High Stakes Collaboration, Germany

  • ELAINE HO

    ELAINE HO

    DIRECTOR
    School of Design, Temasek Polytechnic, Singapore

  • ESTHER WONG

    SERVICE DESIGN LEAD, QUALITY SERVICE MANAGEMENT

    Changi Airport Group, Singapore

  • Black and white headshot of a woman with short hair and glasses, smiling, wearing a collared shirt against a plain background.

    HARRIET WAKELAM

    EXECUTIVE DIRECTOR & HEAD OF GROUP DESIGN

    DBS Bank, Singapore

  • Black and white photo of an Asian woman with shoulder-length hair, smiling, wearing a sleeveless top and a round bead necklace.

    HEFEN WONG

    DIRECTOR, CUSTOMER SYSTEMS & EXPERIENCE, WORK PASS DIVISION

    Ministry of Manpower, Singapore

  • A black-and-white portrait of a woman wearing glasses, with shoulder-length dark hair, a blazer, and a white shirt, looking at the camera against a plain light background.

    HONG ZHEN

    DIRECTOR

    Service and Learning Excellence, Central Provident Fund Board, Singapore

  • Black and white headshot of a young man with short hair wearing a suit jacket and collared shirt, smiling slightly.

    ISAAC T. TAY

    VICE PRESIDENT, PRODUCT

    ShopBack, Singapore

  • Portrait of a woman wearing a white hijab with patterns, smiling, dressed in a dark blazer, in black and white.

    IVA AMINUDDIN

    DIRECTOR, CAPABILITY & OD, VICE-DEAN CPF ACADEMY

    Central Provident Fund Board, Singapore

  • Black and white headshot of a smiling woman with short hair, wearing a dark blazer.

    JACQUELINE POH

    CEO

    JTC Corporation, Singapore

  • Black and white portrait of a smiling Asian man wearing glasses and a suit.

    JENSEN LOKE

    CEO and MD

    Success IT, Singapore

  • A smiling man with short dark hair and a beard, wearing a light-colored jacket over a button-up shirt, against a plain white background.

    MANUEL GROSSMAN

    SENIOR PRINCIPAL DESIGNER

    Taxfix, Germany

  • Black and white portrait of a man with glasses, a beard, and a mustache, wearing a suit and white shirt, smiling.

    DR. MARC STICKDORN

    AUTHOR, CEO

    This is Service Design Doing, Smaply, Austria

  • A grayscale headshot of a middle-aged man with short hair, glasses, a beard, and a mustache, smiling and wearing a white collared shirt.

    MARKUS HORMESS

    CO-AUTHOR, INITIATOR

    This Is Service Design Doing, Teaming With AI, Germany

  • Black and white portrait of a smiling man with glasses, short dark hair, and a patterned shirt.

    MASHHOOD SIDDIQUI

    INNOVATION PROJECT MANAGER

    Bayer, Singapore

  • Black and white portrait of a man with short dark hair, a beard, wearing a dark blazer and shirt, smiling slightly, against a plain white background.

    MIIKA PAAKKINEN

    MANAGER, VENTURE DEVELOPMENT

    Lufthansa Innovation Hub, Finland / Germany

  • Black and white portrait of a man wearing a suit and dress shirt, looking directly at the camera with a serious expression.

    NEIL WILLIAMS

    CUSTOMER EXPERIENCE LEAD

    Cathay Pacific, Hong Kong

  • Black-and-white portrait of a smiling man wearing a suit, white shirt, and tie.

    NG YI-XIAN

    GROUP CEO

    EtonHouse International, Singapore

  • A smiling man with glasses and short dark hair, wearing a dark shirt, against a plain white background.

    PEIJING "PJ" TEH

    PRINCIPAL DESIGN LEAD

    Public Service Division, Singapore

  • Black and white portrait of a smiling middle-aged man with a beard, wearing a dark t-shirt.

    PRASOON KUMAR

    CO-FOUNDER & CEO

    BillionBricks, Singapore & Phillipines

  • Black and white portrait of a man wearing glasses, a suit jacket, a white shirt, and a patterned tie, looking at the camera.

    PUNIT MITTAL

    HEAD, CUSTOMER CENTRICITY

    TATA Group, India

  • Black and white portrait of a woman with light blonde hair, wearing a polka dot top and a patterned scarf, smiling softly.

    PROF. SATU MIETTINEN

    PROFESSOR & DEAN, FACULTY OF ART AND DESIGN

    University of Lapland, Finland

  • Black and white portrait of a woman with short dark hair, glasses, and a smile.

    SZE LING LIM

    CEO

    ServiceSG, Singapore

  • A black-and-white portrait of a smiling woman with wavy dark hair wearing a white top.

    VIKTORIJA RAKUCHA

    HEAD OF COACHING PRACTICE

    Karriere Haus, Germany

  • Black and white portrait of a woman with short hair, smiling, wearing a dark top and a name tag.

    DR. WONG SWEET FUN

    SENIOR CONSULTANT, GERIATRIC MEDICINE

    Khoo Teck Puat Hospital (KTPH) & Yishun Community Hospital (YCH), Singapore

DAY 1
23 July
9AM - 6PM

Registration & ease in
8:00 AM

Talks, Dialogues & Reflection

LUNCH

Workshops

4 Parallel Tracks

TEA BREAK

Talks, Dialogues & Reflection

DAY 2
24 July
9AM - 6PM

Registration & ease in
8:00 AM

Talks, Dialogues & Reflection

LUNCH

Assimilation, Connection & Appreciation

Learning Journeys

Learning journeys will be conducted in parallel.
Each participant can sign up for one